AeroDuster is a virtual front desk for HVAC shops. It captures customer requests, triages urgency, and sends you a clean job summary โ day or night.
Every customer request flows through the same trade-specific questions, so your dispatcher always gets a complete record.
System type, symptom category, equipment location, hazards, and photos โ asked in the right order, every time. No vague voicemails.
Urgency and safety escalation are computed by rules, not a chatbot. Gas smell triggers immediate call. No heat in winter goes same-day.
Emergency and same-day jobs fire a text to the owner's cell with address, hazards, completeness score, and recommended next step.
Every intake writes a 36-field flat record to Airtable, Notion, or Google Sheets. No manual data entry. Your board is updated by morning.
Define your own after-hours policy: wake me for emergencies, email-only after 10 pm, or handle everything in the morning โ your rules.
Go live with five inputs: your service ZIPs, owner cell, destination board, and after-hours policy. No new software to learn.
Web form, chat widget, or missed-call text-back โ AeroDuster picks up where your office can't.
The system asks trade-specific questions in a fixed order: contact info, system type, symptom, site conditions, and photo evidence.
Service-area check, hazard escalation, and completeness score run outside the AI โ deterministic and auditable every time.
A dispatcher SMS and a full CRM record land before your tech leaves the driveway. No callbacks for missing info.
Every request is classified by rules you define โ not by how the customer describes the problem.
Reach out for a 15-minute demo. We'll run your own ZIP codes through the system and show you exactly what your dispatcher would see.