AI-Powered Trade Intake

Never miss an HVAC
lead while you're on the roof

AeroDuster is a virtual front desk for HVAC shops. It captures customer requests, triages urgency, and sends you a clean job summary โ€” day or night.

Request a Demo See How It Works
Dispatcher Alert ยท AeroDuster
New HVAC request โ€” EMERGENCY Customer: Marcus Webb Address: 214 Sylvan Rd, East Point GA 30344 System: Furnace ยท No heat Hazards: Gas smell, Extreme cold Photos: 2 attached Score: 5/5 ยท Next: dispatch_review โ€” AeroDuster / Perkins Innovations
What We Do

Structured intake.
Instant handoff.

Every customer request flows through the same trade-specific questions, so your dispatcher always gets a complete record.

๐Ÿ 

HVAC-Specific Questions

System type, symptom category, equipment location, hazards, and photos โ€” asked in the right order, every time. No vague voicemails.

โšก

Deterministic Routing

Urgency and safety escalation are computed by rules, not a chatbot. Gas smell triggers immediate call. No heat in winter goes same-day.

๐Ÿ“ฒ

SMS Dispatch Alerts

Emergency and same-day jobs fire a text to the owner's cell with address, hazards, completeness score, and recommended next step.

๐Ÿ—‚๏ธ

CRM-Ready Records

Every intake writes a 36-field flat record to Airtable, Notion, or Google Sheets. No manual data entry. Your board is updated by morning.

๐ŸŒ™

After-Hours Coverage

Define your own after-hours policy: wake me for emergencies, email-only after 10 pm, or handle everything in the morning โ€” your rules.

๐Ÿ”ง

Simple Shop Config

Go live with five inputs: your service ZIPs, owner cell, destination board, and after-hours policy. No new software to learn.

How It Works

From missed call to clean
job record in under 3 minutes

01 / CAPTURE

Customer reaches out

Web form, chat widget, or missed-call text-back โ€” AeroDuster picks up where your office can't.

02 / INTAKE

Structured questions

The system asks trade-specific questions in a fixed order: contact info, system type, symptom, site conditions, and photo evidence.

03 / ROUTE

Urgency computed

Service-area check, hazard escalation, and completeness score run outside the AI โ€” deterministic and auditable every time.

04 / HANDOFF

You get the summary

A dispatcher SMS and a full CRM record land before your tech leaves the driveway. No callbacks for missing info.

Routing Logic

Four urgency tiers.
Zero guesswork.

Every request is classified by rules you define โ€” not by how the customer describes the problem.

Emergency
Gas smell ยท burning smell ยท electrical sparking Immediate call escalation โ€” bypasses normal queue
Same Day
No heat ยท No cooling Priority dispatch review โ€” SMS alert to owner cell
Soon
Noise ยท Airflow issue ยท Thermostat issue Callback within 24 hours โ€” added to board queue
Flexible
Maintenance ยท Inspection ยท Seasonal tune-up Scheduled at next availability โ€” no SMS, board only
Contact

Ready to see it live?

Reach out for a 15-minute demo. We'll run your own ZIP codes through the system and show you exactly what your dispatcher would see.

โœ‰๏ธ
Email
mtsoul1997@gmail.com
๐Ÿข
Business
Perkins Innovations Holdings LLC
๐Ÿ“
Address
1777 Neely Ave, East Point, GA 30344